Welcome to those looking for a smooth transition, we've been expecting you.
I believe that buying or selling your home, even the move itself, should be a positive experience and I work tirelessly to ensure that for my clients, it is. And word travels fast.
As a boutique-style real estate broker focusing on unparalleled and personalized customer satisfaction, I am not part of a team - as is all the rage in the industry these days. Call me old fashioned, but I believe when you hire Dianna Harper - you actually should have the expectation of getting her. I don’t pass you off to a less-experienced agent or have an assistant decide whether you’re important enough to be put through when you call. I answer my own phone and return calls within 2 hours when I cannot. I personally attend every appointment, showing and inspection. Stage my own listings. Artfully negotiate every offer myself. That is not to say that I work alone. I have a great support system of trusted people from every trade and industry and a personal assistant who takes care of my day to day - so that I can take care of you.
I never take more than 7 listings at any given time so that I am never spread too thin. This occasionally results in a waiting list. My repeat clients are okay with that because they know it’s worth it and with an average of 11 days on market - it’s never very long anyways.
I am proud to say that I work almost exclusively by referral with over 82% of the transactions in 2016 being repeat clients or referrals; because I’m not happy until you’re SO happy, you can’t wait to tell 2 friends.